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Debt Collector

Spain, Catalunya [Cataluña], BarcelonaDebt Collection

Job description

Creating the payment platform shoppers love.

Hi there! We are SeQura, an innovative, fast-growing fintech company based in sunny Barcelona, born in 2013, seeking to be the preferred payment platform, helping people buy things they love, paying in an instant, fair and flexible way. Humanizing financial services is our main mantra, and that’s why our actions and work are based on transparency, ambition, respect, and collaboration.

Our growth and financing model directly impacts our culture and approach to business. We have a long-term vision and operate with freedom, we are a company independent to venture capital, and we are owners of our destiny.

We are a big community formed by not only us but more than 4.000 Merchants who offer our payment methods to more than 1 million Shoppers, the ones who have led us to the highest NPS in our industry in Spain.

Do you want to improve the world, collaborate with people’s wellness and be part of this challenging journey? Keep reading!

We are looking for a Debt Collector who wants to be part of a fast-growing company and a brilliant, ambitious team. This person will have constant contact with our customers, assuring an excellent level of attention and looking for the best solution to help with the debt payment.

Job requirements

How your day to day would look like... 🧐

  • Be a responsible and key ally for the company to manage non-payments of the assigned operations.

  • Participate in the recovery process upgrade.

  • Use analytical tools to investigate tendencies and possible failures in the recovery model.

  • Support decisions about changes.

You’ll be a good fit if you have… 🙂

  • At least 1 year of experience in debt recovery.

  • Excellent written and verbal communication skills in Spanish and English.

  • Good capacity for negotiation and organization.

  • High level of emotional intelligence.

  • High Office Package knowledge.

You’re going to be a match if you are... 🤗

  • Objective-oriented and thrilled about challenges.

  • Flexible about changes and resilient.

  • Proactive in finding solutions and creativity to implement action plans.

Which are the next steps?

  1. (async) Profile review

  2. Interview with People Team

  3. (async) Assessment

  4. Interview with People Team

  5. Interview with future Manager

  6. (async) Offer

Why choose SeQura?

Right now we are going through an amazing moment, we are opening new markets such as Southern Europe and LATAM, and that’s why we are looking for ambitious and passionate people who want to join our healthy culture, made up of a high-performance team of about 200 employees.

In SeQura we promote an equal opportunity to all, regardless of age, colour, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation or any other characteristic. We love to have an inclusive environment, and respect is above all.

Take a look at our lovely community and our magnificent office! 👇👇👇👇👇

Perks & Benefits

  • Free fruit 🍊, coffee ☕ and drinks 🍻 at our amazing cafeteria.

  • Monthly after works and annual events (Summer🌞, Christmas🎄, and many more!🎉).

  • Flexible compensation plan in transportation, restaurants, kindergarten with Cobee💰

  • Professional development with Bussu, you can learn up to 13 different languages.📖

  • 23 vacation days + 2 days of free disposal per year.✈️

  • Health insurance discounts.🤒 You can optionally add family members.

Do you want to be part of the change? Join us!👇