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Integration Specialist

Spain, Catalunya [Cataluña], BarcelonaGrowth

Job description

Creating the payment platform shoppers love.

Hi there! We are seQura, an innovative, fast-growing fintech company based in sunny Barcelona, born in 2013, seeking to be the preferred payment platform, helping people buy things they love, paying in an instant, fair and flexible way. Humanizing financial services is our main mantra, and that’s why our actions and work are based on transparency, ambition, respect, and collaboration.

Our growth and financing model directly impacts our culture and approach to business. We have a long-term vision and operate with freedom, we are a company independent to venture capital, and we are owners of our destiny.

We are a big community formed by not only us but more than 4.000 Merchants who offer our payment methods to more than 1 million Shoppers, the ones who have led us to the highest NPS in our industry in Spain.

Do you want to improve the world, collaborate with people’s wellness and be part of this challenging journey? Keep reading!

We are looking for an Integration Specialist to join our new merchant onboarding team. You'll ensure that our merchants are set up for success from day one and beyond and maintain long-term relationships with them. We focus on providing a seamless merchant experience by regularly reaching out to them to discuss performance optimisations, increase sales, shopping cart amount and customer recurrence with seQura solutions.

Job requirements

How your day to day would look like... 🧐

  • Manage successful integrations of new merchants, supporting merchants to increase sales with seQura solutions.

  • Create documentation of best practices on e-commerce integrations from a technical and marketing perspective.

  • Collaborate with various teams across the company to ensure a first-class merchant experience.

  • Build high-touch, consultative and robust relationships with our merchants through regular and open communications.

  • Power the growth of merchants through a proactive advisory in seQura's solutions.

  • Identify recurring issues and propose initiatives to streamline onboarding and improve merchant experience.

  • Train the team with his/her knowledge of e-commerce.

  • Contribute to ongoing projects in the onboarding team and cross-functional initiatives.

You’ll be a good fit if you have… 🙂

  • You have at least 2-3 years as an e-commerce specialist or merchant success specialist in a retail company managing shopping cart processes and/or experience integrating payment methods with e-commerce retailers.

  • Technical background to handle the integrations of e-commerce platforms plugins and able to support merchants with direct API integrations.

  • You have technical knowledge of eCommerce such as Prestashop, Woocommerce, Magento, Drupal, Opencart, Zencart or Odoo, and payment platforms, plugin integration, rest API, and eCommerce Design

  • Fluent in Spanish and English. Other Southern European languages are advantageous.

  • You have excellent communication skills.

You’re going to be a match if you are... 🤗

  • Highly organized, you know to prioritize and how to work results-oriented.

  • You're a strategic thinker with excellent project management skills.

  • Passionate about e-commerce and payments technologies.

  • Customer-oriented and able to establish a robust relationship with our merchants.

  • Currently living in Barcelona or nearby.

Which are the next steps?

  1. (async) Profile review

  2. Interview with People Team

  3. Interview with Future Manager

  4. Assessment

  5. (async) Offer

Why choose seQura?

Right now we are going through an amazing moment, we are opening new markets such as Southern Europe and LATAM, and that’s why we are looking for ambitious and passionate people who want to join our healthy culture, made up of a high-performance team of about 200 employees.

In seQura we promote an equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We love to have an inclusive environment, and respect is above all.

Take a look at our lovely community and our magnificent office! 👇👇👇👇👇

Perks & Benefits

  • Free fruit 🍊, coffee ☕ and drinks 🍻 at our amazing cafeteria.

  • Monthly after works and annual events (Summer🌞, Christmas🎄, and many more!🎉).

  • Flexible compensation plan in transportation, restaurants, kindergarten with Cobee💰

  • Professional development with Bussu, you can learn up to 13 different languages.📖

  • 23 vacation days + 2 days of free disposal per year.✈️

  • Health insurance discounts.🤒 You can optionally add family members.

Do you want to be part of the change? Join us!👇