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Key Account Manager

Spain, Catalunya [Cataluña], BarcelonaGrowth

Job description

Creating the payment platform shoppers love.

Hi there! We are SeQura, an innovative, fast-growing fintech company based in sunny Barcelona, born in 2013, seeking to be the preferred payment platform, helping people buy things they love, paying in an instant, fair and flexible way. Humanizing financial services is our main mantra, and that’s why our actions and work are based on transparency, ambition, respect, and collaboration.

Our growth and financing model directly impacts our culture and approach to business. We have a long-term vision and operate with freedom, we are a company independent to venture capital, and we are owners of our destiny.

We are a big community formed by not only us but more than 4.000 Merchants who offer our payment methods to more than 1 million Shoppers, the ones who have led us to the highest NPS in our industry in Spain.

Do you want to improve the world, collaborate with people’s wellness and be part of this challenging journey? Keep reading!

We are looking for a Key Account Manager to join our Merchant Conversion team. Your mission will be to create an outstanding relationship with our Merchants to help them increase their performance and profitability.

Job requirements

How your day to day would look like... 🧐

  • Establish strong and long-lasting relationships with the key merchants assigned to you.
  • Understand our merchant’s pain points, such as their challenges and needs and at the same time, identify the possible opportunities.
  • Define business plans or strategies to increase the sales of these merchants and transform the information gained from the previous point into real solutions.
  • Activate and supervise the suggested proposals and analyse the return generated by them.
  • Share with the rest of the teams the information about the market and the performance of our merchants.
  • Achieve that all SeQura compromises with your merchants to give them the best service possible.
  • Constantly recapitulating results, analysing them and always proposing improvements.
  • Most importantly, our customers are always happy, and they become our main brand ambassadors.

You’ll be a good fit if you have… 🙂

  • At least 5 years of experience in B2B sales or marketing.
  • It will be awesome if you come from the e-commerce world and also have experience with physical stores.

  • Availability to travel in Spain to visit merchants, around 70% of your time.

  • Excellent communication level in Spanish and English, proactivity and dynamism.

You’re going to be a match if you are... 🤗

  • A creative mind that can give solutions to different situations.

  • An autonomous personality. You are able to make decisions and create your path with a clear focus on achieving results.

  • Team player. We are a team! And we love people that have a nice, fun, outgoing personality and are willing to be helpful when needed.

  • Persistence. Being one of those people doesn't stop until their objective is completed.

Which are the next steps?

  1. (async) Profile review

  2. Interview with People Team

  3. Interview with future Manager

  4. Role Play

  5. (async) Offer

Why choose SeQura?

Right now we are going through an amazing moment, we are opening new markets such as Southern Europe and LATAM, and that’s why we are looking for ambitious and passionate people who want to join our healthy culture, made up of a high-performance team of about 200 employees.

In SeQura we promote an equal opportunity to all, regardless of age, colour, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We love to have an inclusive environment, and respect is above all.

Take a look at our lovely community and our magnificent office! 👇👇👇👇👇

Perks & Benefits

  • Free fruit 🍊, coffee ☕ and drinks 🍻 at our amazing cafeteria.

  • Monthly after works and annual events (Summer🌞, Christmas🎄, and many more!🎉).

  • Flexible compensation plan in transportation, restaurants, kindergarten with Cobee💰

  • Professional development with Bussu, you can learn up to 13 different languages.📖

  • 23 vacation days + 2 days of free disposal per year.✈️

  • Health insurance discounts.🤒 You can optionally add family members.

Do you want to be part of the change? Join us!👇