Fraud Manager

About seQura

seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.

We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable instalments of up to 24 months.

Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.

About the role 🤓

We are looking for a Fraud Manager to lead seQura’s fraud strategy across Shopper and Merchant segments. Prevent, detect, and mitigate fraud through robust controls, predictive models, and effective response mechanisms. Oversee KPIs, reporting, and manage a fraud analyst team to ensure business integrity and minimize financial loss.

What challenges you'll be solving 🚀

• Fraud Strategy: Design and execute fraud prevention frameworks, alerts, rules, and policies.

• KPI & Reporting: Track key fraud metrics and report insights to stakeholders.

• Tools & Models: Collaborate with Data Science to build machine learning models and evaluate third-party tools.

• Team Leadership: Manage and mentor a team of 4 fraud analysts.

• Incident Response: Investigate fraud spikes and deploy action plans with cross-department coordination.

• Market Awareness: Stay updated on fraud trends and share knowledge internally and externally.

What we offer 😎

We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.

One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.

In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.

• 23 vacation days + 2 days of free disposal per year.

• Professional development that includes access to a language learning platform.

• Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.

• Health insurance discounts with Sanitas and Adeslas.

• Urban mobility by using your own bike with Kleta.

• Free access to healthy, organic, and sustainable fruits and snacks.

Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.

What you’ll need 🫱🏼‍🫲🏽

• Preferred education: Bachelor’s or Master’s in Engineering, Math, Stats, CS, Criminology, Economics, or related fields.

• 4+ years of experience proven fraud prevention/investigation background in digital businesses.

• Deep knowledge of fraud types (identity fraud, chargeback fraud, promo abuse, etc.).

• Hands-on with data analysis, fraud rules engines, and collaboration with tech teams.

• Familiarity with fraud detection tools.

• Strong analytical mindset (SQL, Excel, Tableau).

• Strategic thinking with attention to detail.

• Clear communication of technical risks to non-technical audiences.

• Leadership and adaptability to evolving fraud patterns.

Nice to Have:

• Experience in BNPL, digital lending, or alternative credit.

• Knowledge of PSD2, AML, KYC, and fraud prevention in checkout/onboarding flows.

• High level of English; Working proficiency of Spanish required.

We kindly ask that you submit your CV in English, as it is the official language of our community.

We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics. We have an inclusive environment, and respect is above all.

Do you want to be part of the change? Join us!👇