Portuguese Speaking Risk Screener (Tues - Sat 12:30-21:30)

About seQura

seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.

We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable instalments of up to 24 months.

Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.

About the role 🤓

As a Risk Screener you will monitor and investigate online transactions processed by seQura and improve our credit risk real-time decisions.

What challenges you'll be solving 🚀

• Review, analyze and accept online credit transactions through real-time data and reports.

• Analyze online transactions taking into account the duration and nature of the risk.

• Validate data from clients' transactions via telephone.

• Request client's documentation that requires further checks and investigation.

• Create reports for the Risk Department to help the company control and monitor processes.

• Provide input and feedback on system and processes improvements.

• Propose solutions and tools to risk analysis.

What we offer 🤩

We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.

One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.

In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.

• 23 vacation days + 2 days of free disposal per year.

• Professional development that includes access to a language learning platform with courses available for 24 languages, including both group and private classes.

• Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.

• Health insurance discounts with Sanitas and DKV.

• Competitive salary and performance-based bonuses.

• Urban mobility by using your own bike with Kleta.

Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.

What you’ll need 🫱🏼‍🫲🏽

• 1 year of experience in the field of risk analysis, online transaction fraud and working with data validation.

• 1 year of experience in Call Centers, handling both inbound and outbound calls.

• Bachelor's degree in Business, Finance, Economy, Criminology or related field.

• Portuguese native speaker and fluent in Spanish with high proficiency in English. Fluent in Italian or French is a plus.

• Hourly adaptability according to the needs of the department.

• Mid-knowledge about Office Package and other tools related to risk assessment.

• Strong interdisciplinary communication skills.

• Detail-oriented and methodical thinker, with adaptability and a proactive approach to process improvement in fast-paced environments.

We kindly ask that you submit your CV in English, as it is the official language of our community.

We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.

Do you want to be part of the change? Join us!👇