Sales Support Intern - eduQa

About seQura

seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.

We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.

Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.

About the role 🤓

We are seeking a proactive and detail-oriented Sales Support Intern to join our team and play an important role in accelerating the client onboarding process. The primary focus of this role is to ensure smooth and efficient onboarding by managing and inputting client and business data, resolving discrepancies, and actively engaging with stakeholders to remove bottlenecks. Your work will directly contribute to reducing onboarding times and supporting the success of our Sales team.

What challenges you'll be solving 🚀

• Validate data submissions to ensure they are complete, accurate, and comply with company standards.

• Identify and resolve discrepancies in client records quickly and effectively, collaborating with stakeholders as needed.

• Proactively contact internal and external stakeholders to gather missing information or documents, ensuring timely completion of the onboarding process.

• Monitor and maintain the accuracy and integrity of client data throughout the onboarding lifecycle.

• Support process improvements to streamline data collection, validation, and record management workflows.

• Generate and share reports with the Sales team, highlighting trends, bottlenecks, or areas needing attention to further speed up onboarding times.

What we offer 🤩

We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.

One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.

In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.

• Free fruit 🍊, coffee ☕ and drinks 🍻 at our amazing cafeteria.

• Monthly after works and annual events (Summer🌞, Christmas🎄, and many more!🎉)

• 10 free disposal days per year worked.✈️

• Professional development that includes access to a language learning platform.

Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.

Bonus Offer 😎

• A hands-on internship experience focused on speeding up onboarding and enhancing sales operations.

• Mentorship and training in data management, process optimization, and stakeholder engagement.

• The opportunity to work closely with experienced professionals in the Sales and Operations teams.

• A collaborative and innovative workplace culture within a growing tech company.

What you’ll need 🫱🏼‍🫲🏽

• Currently pursuing a degree in Business Administration, Information Management, or a related field.

• Native Spanish and communicational-level English.

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.

• Proactive mindset with a focus on problem-solving and initiative-taking.

• Excellent communication skills to engage with stakeholders and facilitate quick issue resolution.

• Proficient in Microsoft Office Suite (Excel, Word) or similar tools; familiarity with CRM or data management systems is a plus.

• Analytical and process-oriented, with a passion for improving operational efficiency.

• Enthusiasm for learning and contributing to a dynamic, fast-paced tech environment.

We kindly ask that you submit your CV in English, as it is the official language of our community.

We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics. We have an inclusive environment, and respect is above all.

Do you want to be part of the change? Join us!👇